Double payment

Item: Standard Bank
Rating: 1
Author: Eugene B

Please be advised, that on the 8th April, I made a payment due payment towards my credit card for the amount of R1700 which is more than the amount due of R1332.46. Today Standard Bank ran a debit order for the amount of R1332.46 against my Investec account.

Please advise urgently as to why this was done.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

28 Apr 2020, 15:16

Dear Eugene Buitendag

Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply28 Apr 2020, 15:16

Official

Dear Eugene Buitendag

Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial

06 May 2020, 10:02

Hello Eugene

Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and responded to.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply06 May 2020, 10:02

Official

Hello Eugene

Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and responded to.
Kind regards
Complaint Resolution Centre
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