JM
Julena M
1 reviews | Active since Apr 2010
04 Jun 2019, 13:44
Double deduction
I normally pay my Home loans on the 15th of each month. Last month a stop order went through on the 15th May 2019 and they deducted again on the 02 June 2019. it means that I paid the bond twice in one month. I went to the branch to query but it was not reversed. Please check and advice. ID number 690 ********** 084.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
04 Jun 2019, 15:55Dear Julena G
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Best regards,
Standard Bank's reply04 Jun 2019, 15:55
Official
Dear Julena G
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Best regards,
Standard Bank's replyOfficial
10 Jun 2019, 13:20Dear Julena Gxoyiya
Thank you once again for posting your comments.
I refer to your complaint you logged with the bank and can confirm that this matter has already been attended to.
Kind regards
Complaint Resolution Centre
***
***
Thank you once again for posting your comments.
I refer to your complaint you logged with the bank and can confirm that this matter has already been attended to.
Kind regards
Complaint Resolution Centre
***
***
Best regards,
Standard Bank's reply10 Jun 2019, 13:20
Official
Dear Julena Gxoyiya
Thank you once again for posting your comments.
I refer to your complaint you logged with the bank and can confirm that this matter has already been attended to.
Kind regards
Complaint Resolution Centre
***
***
Thank you once again for posting your comments.
I refer to your complaint you logged with the bank and can confirm that this matter has already been attended to.
Kind regards
Complaint Resolution Centre
***
***
Best regards,