SM
Sarisha M
1 reviews | Active since Nov 2017
03 Mar 2021, 21:18
Double debits
Just had my standard bank account double debited for 3 transactions, the 3 transactions were pending authorisation but i received no notification today of all funds leaving my account, also not sure when i can go to the bank to sort out issue so as of now i'm lucky i checked app or i would have been embarrassed when a payment couldn't be done due to insufficient funds. Very disappointed in standard bank policy, please assist me in fixing issue
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Standard Bank's replyOfficial
03 Mar 2021, 23:15Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply03 Mar 2021, 23:15
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***