AM
Angelena M
1 reviews | Active since Jul 2015
13 Mar 2024, 04:01
Double debits
I was told that my money would be back in my account today. Just checked and still nothing! This is honestly pathetic service!! Don't use Standard Bank!!!
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
13 Mar 2024, 07:08Dear Angelena
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Mar 2024, 07:08
Official
Dear Angelena
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
AM
Angelena M's updateReviewer Update
13 Mar 2024, 08:41Why only now in the right hands?! One week later and it's NOW in the right hands! You are kidding me, right? This matter was supposed to be resolved and ALL the money back in my account on Friday!!! This is totally unacceptable!!!! Standard Bank is the worst bank of all!!!
AM
Angelena M's update13 Mar 2024, 08:41
Reviewer Update
Why only now in the right hands?! One week later and it's NOW in the right hands! You are kidding me, right? This matter was supposed to be resolved and ALL the money back in my account on Friday!!! This is totally unacceptable!!!! Standard Bank is the worst bank of all!!!
Standard Bank's replyOfficial
13 Mar 2024, 08:49Dear Angelena
We will follow up with our team.
We will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
We will follow up with our team.
We will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Mar 2024, 08:49
Official
Dear Angelena
We will follow up with our team.
We will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
We will follow up with our team.
We will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
AM
Angelena M's updateReviewer Update
13 Mar 2024, 11:11Standard Bank responds here yet I do not get a call or email from them. What they have done to me is blatant theft!!! I cannot afford to give away R347! I urge people NOT to bank with Standard Bank! I am a pensioner and suffer from epilepsy therefore I am not allowed to drive which makes it more difficult for me. I do not have money for Bolt to go to a bank and try sort this out. I was at the bank last Tuesday but had to leave because I had excruciating backache! To save yourself aggravation stay away from Standard Bank!!!!!!
AM
Angelena M's update13 Mar 2024, 11:11
Reviewer Update
Standard Bank responds here yet I do not get a call or email from them. What they have done to me is blatant theft!!! I cannot afford to give away R347! I urge people NOT to bank with Standard Bank! I am a pensioner and suffer from epilepsy therefore I am not allowed to drive which makes it more difficult for me. I do not have money for Bolt to go to a bank and try sort this out. I was at the bank last Tuesday but had to leave because I had excruciating backache! To save yourself aggravation stay away from Standard Bank!!!!!!
AM
Angelena M's updateReviewer Update
13 Mar 2024, 12:00Thank you. I am seriously considering referring this to the ombudsman but I will wait until close of business today. It is my money. If I owed the bank R63 they wouldn't be happy about it so why should I be happy to be out of pocket of this amount?
AM
Angelena M's update13 Mar 2024, 12:00
Reviewer Update
Thank you. I am seriously considering referring this to the ombudsman but I will wait until close of business today. It is my money. If I owed the bank R63 they wouldn't be happy about it so why should I be happy to be out of pocket of this amount?