NB
Nomfundo B
1 reviews | Active since Feb 2023
27 Dec 2025, 18:58
Double debited to now being ****med.
My car is financed with standard bank. This is my 4th year never had a problem. Last month November I was double debited, when I phone them it was an issue of rates that was an error, phone them the second time was promised to be refunded not later then 5 days, nothing happened. Today I decided to go and phone to hear they now say I must send the proof of account so I can be paid and I did that. Now I am reading my email they are saying I should send a statement that reflects the double debit. Am furious fffff.I sent proof of account to this email they gave me ***
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Standard Bank's replyOfficial
28 Dec 2025, 07:56Dear Nomfundo,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Dec 2025, 07:56
Official
Dear Nomfundo,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***