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Sindisiwe X
1 reviews | Active since May 2021
07 May 2021, 21:37
Double debited
I have had standard so called Technical double issue affect twice, first time around it was resolved, this time I have to go back and forth to Standard bank branches to have them sort the issue of them double debiting my account sorted out yet still nothing, I sent and email to log a formal compaint 2 days ago, yet still nothing.. I really loved Standard bank before but now its just disgusting customer service.
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Replies (2)
Standard Bank's replyOfficial
08 May 2021, 02:25Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply08 May 2021, 02:25
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
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Sindisiwe X's updateReviewer Update
08 May 2021, 10:13Thank you for the quick response, however I woke up this morning to another negative balance on a transaction I did on the 30th of April, please the sooner this is sorted out the better, Standardbank has been the best bank ive been with so far, please dont let me down.
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Sindisiwe X's update08 May 2021, 10:13
Reviewer Update
Thank you for the quick response, however I woke up this morning to another negative balance on a transaction I did on the 30th of April, please the sooner this is sorted out the better, Standardbank has been the best bank ive been with so far, please dont let me down.