Double Debit when purchasing groceries from Pick n Pay

<p>On the 23rd of December I bought groceries from Pick n Pay Cresta, the cashier swiped my card and said the transaction was declined, she then swiped it again and it went through. The amount went of twice from my account. I phoned Standard bank call centre and they log the quarry. I received a reference number and was advice that the money will only be paid back into my account on 13 January 2017. I phoned Standard bank again they said that I have to go back to Pick n Pay to sort out the problem. Pick n Pay then said that the transaction is still pending on Standard bank’s side. So please can someone help me how do I get my money back into my account. Nobody at Standard bank was able to assist me or willing to try and help me. I am a Standard bank client for the last 12 years. As soon as I get my money back I will close this account.</p> <p> </p> <p> </p>