RW
Ronell W

1 reviews | Active since Apr 2013

22 Dec 2020, 16:07

Double debit order

Standard bank deducted a double debit order on a loan. Once on 16th December and one on 22nd. I cannot pay my bond now. I've reported the problem to their internet banking site via email....no airtime. Ticket number AD583435

0
Replies (3)
RW
Ronell W's update23 Dec 2020, 09:27
Reviewer Update
All you doing is apologising, and not saying a word about when it will be fixed. The funds are already in the loan account
Standard Bank
Standard Bank's reply28 Dec 2020, 14:43
Official
Dear Ronell

Thank you for posting your comments. 

An email was sent to you requesting further details. 

Awaiting your response.

Kind regards

Clint Petersen
Complaint Resolution Centre
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RW
Ronell W's update31 Dec 2020, 09:19
Reviewer Update
Still waiting . You missing in action.