double debit, now have to wait 10 days to get my m

i dont even know where to start. my account was debited twice, last tusday, 27th oct. and again on friday. (3 times) in one month.I called in gt trasferred to credit devision, only to be told about \systems down""; to be taken pillar to post. at enquiries;(after standing in que for an hoiur) am told to make a call to the damn credit/loan devision. this is where it gets intresting; the stupid on the other line cannot help me instead tells me to call the person who was helping me at inquiries; how STUPID!!!!. I DONT WORK AT STANDARD BANK but am expected to call staff to the phone. we then discovered that my account was double debited on sep. which means am getting the loan installment x2. (i did not even know this)i was then told its gonna take 10 days to reflect in my acc.;how can THERE INCONVENIENCE MAKE ME WAIT SO LONG TO GET MY MONEY BACK? USELESS service and useless staff.as soon as the money reflects in my account am CLOSING IT!!!!; This is not an idle threat; i have had it with standard bank; you dont do anything for me;so goodbye!<br> <br> <br> <br> """