ML
Matsepo L

1 reviews | Active since Mar 2017

29 Jan 2018, 13:42

Double debit from my current account AGAIN

Seeing that this will be a process for every month, please be kind enough to reverse the charges of R115.00 for unpaid debit you attempted to take on the 25th and R 2.65 for overdraft charges which y'all created with this debit order.

By now I have accepted that every month Standard bank will attempt to debit my account at least 3 times in one month.

Therefore every month till I find the way to settle this account, I will be sending a complaint via Hellopeter. Its irritating but that's your reality.

Please let's sort this out and we will deal with it again end of February

0
Replies (3)
Standard Bank
Standard Bank's reply29 Jan 2018, 13:59
Official

Thank you for posting your comments.

We looking into your matter and will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank
Standard Bank's reply29 Jan 2018, 14:00
Official

Dear Matsepo Letsela

Thank you for posting your comments.

We are sorry about the trouble you are experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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ML
Matsepo L's update01 Feb 2018, 15:01
Reviewer Update
Hello Standard bank, please may someone reverse these charges. Now again I am sitting on a a negative and its thanks to you guys. You may not respond if you don't feel like it but please reverse the charges.