ZN
Zukile N

1 reviews | Active since Dec 2019

11 Dec 2019, 19:51

double debit

I have never been so disappointed in a Bank as much as i am with Standard Bank. What is the point of making arrangement if the bank will double debit your account and when you call them you are advised there's nothing they can do. I've been honest with them about my situation and pay extra.

0
Replies (1)
Standard Bank
Standard Bank's reply13 Dec 2019, 06:10
Official
 Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support 
Kind regards 
Complaint Resolution Centre
**********
***********