1 reviews | Active since Nov 2016

27 Feb 2017, 12:46

Double Debit ..

<p>Hi</p> <p>Please can you correct my dbits asap, I was debited on the 24th and the 27th now will be having unpaids on my account.</p> <p> </p> <p>Can you please reverse the debit order ASAP as I wont be liable for any uppaids in my account for the mistake which has been done by you guys.</p> <p>My account number SBSA HL NA ********** 23</p> <p> ********** 311086</p> <p>Can someone please call me asap</p>

0
Replies (3)
Standard Bank
Standard Bank's reply27 Feb 2017, 16:15
Official

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards


Complaint Resolution Centre
***
*** (fax)
***

Standard Bank
Standard Bank's reply27 Feb 2017, 16:15
Official

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards


Complaint Resolution Centre
***
*** (fax)
***

's update28 Feb 2017, 12:34
Reviewer Update

Good day

I am told i must wait 10days for the refund

question is did they debit after 10 days after the 1st debit ?

Can this matter be resolved ASAP .. who authorised the 24th debit order from on set ?

Kindly reverse the debit as I still have to pay school fees and my daugters transport

Thank you

Thandi