Double debit

<p>My debit order for my credit card didnt go on the 21st November I called Standard bank and I Spoke to Bulelwa who confirmed they are experiencing technical problems and she idvised I do manual payment because their systems will not reverse the debit backwards which I did on the 23rd however on the 24th I recieved an SMS confirming they going to debit my account in 2 days I called again the lady I spoke to said I must ignore the sms . On Saturday they debited my account because I didnt want unpaids from my account I had to make means to hounor the debit order and if Im calling their contact centre they sending me from pillar to post and I spoke to a lady called Carol who was very rude and said he is transferring me to customer servises where I had to hold for an Hour without help is that how Standard bank treat their customers. I would Standard bank to reverse back my money</p>