Double charge on Assurance Premium (Home loan)

I have had a life insurance to the value of the bond I have taken out with Standard bank ceded successfully to Standard bank - with a letter from Standard bank confirming that the ceded life insurance has been accepted. I called in to home loans to confirm why I am still going to be charged for the assurance premium if I ceded a life policy successfully to Standard bank, the service rep said he needs to speak to his manager and wont be longer than 3 minutes. I have held on for him for over 10 minutes now and I eventually ran out of airtime.<br> <br> I have made numerous calls and have presented myself and 2 different branches to get this up and running and have now had enough. <br> <br> I am desperate for someone to help me PLEASE!!!<br> Or I am going to charged an assurance premium from standard bank AND for the life insurance I have taken out and ceded to Standard bank... for the 4th time now!!!