aB
abram B
1 reviews | Active since Jul 2020
27 Dec 2023, 19:36
DOUBLE BILLING BY STANDARD BANK
I have been double billed ,I made a purchase on 14 December and 4044.85 was charged by Cash Build ,in Soshanguve and money went out ofmy account, and on the 27 December 2023 the same amount was deducted by CashBuild again.I called the bank and they said the transaction on 14-December 2023 was an outstanding , but I w2onder why money went out during the transaction./ I believe I was billed twice and this is not the only time. This bank is proving to be a nightmare for me I am planning to leave this monster, but I want them to investigate and give me money back
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Standard Bank's replyOfficial
28 Dec 2023, 07:05Dear Abram,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Dec 2023, 07:05
Official
Dear Abram,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***