TT
Thato T

1 reviews | Active since Jan 2023

06 Sept 2025, 07:34

Double billing

As for standard bank i wish you could hire qualified and competent IT technicians since I'm tired of complaining almost every month about you ******* fees, I'm real tired I must just find a new bank.

0
Replies (2)
Standard Bank
Standard Bank's reply06 Sept 2025, 07:44
Official
Dear Thato,

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We are doing  best to resolve this issue as soon as possible.

Our team will contact you to provide further updates. 

Kindest regards, 
Standard Bank Hello Peter Team 
*** 
Standard Bank
Standard Bank's reply08 Sept 2025, 08:52
Official
Dear Thato,
 Thank you for raising this issue with out team. 

Please be assured that all affected transactions have been fully remediated, and no further action is required from your side. 

We sincerely apologise for any inconvenience caused and appreciate your understanding.

Please advise should you require further assistance from our team. 

Kindest regards, 
Standard Bank Hello Peter Team 
***