TM
Tidima M

1 reviews | Active since Jun 2012

24 Mar 2015, 15:59

Double Billing

Sometimes last week I phoned the Bank to stop my cheque card because I have lost it and I wanted to replace the it. And I was told that to replace the card its R125 and I didnt have a problem with that. Then I was advised that I want a temporary card i should go to the nearest branch. <br> I went to Sunnyside branch and I asked them whether are they going to charge me for \temporary card"the answer was NO "

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Replies (1)
Standard Bank
Standard Bank's reply26 Mar 2015, 09:33
Official
Hello Malome,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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