VS
Vinnesh S

1 reviews | Active since Feb 2011

30 May 2023, 12:43

Don't waste your time to report ***** to Standard Bank!

I reported a ***** matter to standard bank given them the details of the account holder who de*****ed me, and the list of transactions. They keep on ignoring by referring me to FNB and not providing any reasons. So in other words they are accommodating account holders who commit ******** activities such as cryto ****ming to do business in South Africa via a standard bank account. Absolutely pathetic service.

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Replies (4)
Standard Bank
Standard Bank's reply30 May 2023, 12:46
Official
Dear Vinnesh

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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VS
Vinnesh S's update06 Jun 2023, 13:45
Reviewer Update
Standard bank continues to host ****mers on their banking platform. Yet they have been given the evidence of these *****sters. Hence you will get a supena 205 and a case number from my legal advisors , I will take this forward legally. Hence this is the true level of your service.
Standard Bank
Standard Bank's reply06 Jun 2023, 13:56
Official
Dear Vinnesh

We made three attempts to reach you on your mobile and sadly could not get hold of you. 

Please be on the look out for a call from our team.

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply06 Jun 2023, 14:03
Official
Good Day Vinnesh
 
Thank you for taking our call.
 
As per our discussions you will need to follow the correct channel , which is flagging the account in question with your bank.
 
Kindly note we will be closing the complaint from our end.

Warm Regards 
Standard Bank Hello Peter Team
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