MN
Mfundo N
1 reviews | Active since Aug 2020
08 Jul 2021, 15:42
Don't want to pay my mother funeral insurance
This is not the way to treat your clients it's unfair I don't know because I'm black .. if it was white lady it could only take 24 hours just because I'm black take weeks to be resolved Standard bank keep on saying there are busy with it but they're lying
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Standard Bank's replyOfficial
09 Jul 2021, 01:34Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply09 Jul 2021, 01:34
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***