DONT use Standard Bank to make a swift payment !!!!

<p>On the 10 May I paid for an on line course via Standard bank Swift payment. and stated that I would pay for the fees - the document stated that my fees would be R140.00 comm and R100.00 swift free. a total of R410.57 was taken off my account for Fees?? and the client was short paid by R398.45. After numerous emails (with no reply) I then spoke to the service department he (Benjamin)informed me that another bank took off fees and I should have paid more, just incase this happened. ?? And If I wanted to find out what happened to the money I would need to pay for this quiery ??? On the 1 June i email my story to the complaints department, reply back was they will get back on my on the 12th, I emailed again on the 14th and still no reply. </p>