DON'T USE STANDARD BANK IF YOU"LL BE WORKING ABROAD!!!!!

I have honestly had the worst experience since I started working abroad.

1. I finished paying off my student loans and I have asked Standard Bank countless times to close the account and they keep telling me I need to come to the branch to close the account. Which makes ZERO sense to me. I can't believe that even during Covid 19 we are expected to fly to South Africa just to close an account. The last I heard from the bank was that my enquiry email was forwarded to the team leader at the Greenstone branch "Dayushna Bujram" and I have never heard from that person since.

2. I opened a notice deposit account with them while I was already here. I Can only give standard bank money (deposit) but I can never withdraw my funds. Standard bank says I can only give notice through the following channels; Branch , Auto plus ATM machine or use the new Internet Banking.

The first two options are out because I live abroad. The third option is just as useless. When I try give notice a red pop up comes up and it read " ! Changes to your account cannot be done online: Please visit your nearest branch." HOW ??? When I don't live in South Africa?

Even when I try to use early withdrawal, that doesn't work too. A pop up comes up and it reads " This service cannot be activated on your profile. Please call *** / *** for assistance ." They never pic up their phones and calling an international number is expensive.

Then I contacted the bank in hopes of closing my accounts and moving to another bank. I was told I need to physically go to the branch to do that. WORST SERVICE EVER.!!!! I'm about to make a Youtube video advising everyone who plans on moving abroad to close their standard bank accounts.