SM
Sophy M

1 reviews | Active since Oct 2017

22 Jan 2022, 09:05

Don't try to port a number with Standard Bank Mobile. Your line will be out of service for indefinitely.

Standard Bank Mobile is nothing but nonsense service. Porting a number is absolute *******. I think their technical staff are so *********** or unqualified. My line has been out of service for more than 48hrs as they claim is their service standard. My Spouse also experience the same problem when try to port his number to standard bank mobile. I advice customers not to ever try to port their number to standard bank mobile

0
Replies (2)
SM
Sophy M's update25 Apr 2022, 18:03
Reviewer Update
Hello,
There is still no improvement with standard bank mobile.
Communication with customers of Standard bank mobile is very Bad. I took a wrong decision by signing up with this mobile network. I am experiencing bad customer relation with this network provide.
Standard Bank
Standard Bank's reply28 Apr 2022, 15:07
Official
Hello Sophy 

As per our telephonic conversation we have escalated this matter to our Leadership team.

We sincerely apologize for the inconvenience experienced.

Have a great day further.

Kind regards

Standard Bank Help Centre
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