NW
Niven W
1 reviews | Active since Nov 2019
01 Nov 2020, 05:52
Don’t Trust Standard Bank with your money
I opened a MyMo account and as a promotion Standard Bank sent me a SMS saying for the promotion of the MyMo account if I used the account to eft, pay by card or draw cash they would put R200 into my account by the 19th of October. Standard Bank does not stick to their word and it’s seems it was all false and a lies. I have taken this up with the Branch Manager but it’s been mote than a week and this is still not resolved. If Standard Bank can’t keep their word on a small thing like this how can I trust them with my money. Guess Capitec is a better option.
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Replies (1)Standard Bank's replyOfficial
02 Nov 2020, 06:44Hello Niven
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply02 Nov 2020, 06:44
Official
Hello Niven
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
*** (fax)
***
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