1 reviews | Active since Dec 2013
Don't trust standard bank
This is the last straw I'm shocked with standard bank I when into house and home yesterday they issued me with a refund to my surprise the the refund when off as a purchase the issue at hand is I don't have that much credit available and standard bank still allowed the transaction to go through on calling the Prestige line I was informed that the bank can honor a payment on my behalf which I did not authorize apparently this is in my term and conditions that I signed Standard bank doesn't adhere to NCA they have their own laws and rules. As a customer there is no trust between the bank and myself were does it end as this can create ********** purchases and it can be honored in my behalf with out my permission To top it off I'm now sitting with a overdrawn credit card to a credit limit I never knew I had I wonder whan next standard bank can surprise me with after this My advice is to run far away from standard bank rather deal with capitec they much more transparent
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Several email has been sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.
Kind regards
Complaint Resolution Centre
**********
***********
Several email has been sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.
Kind regards
Complaint Resolution Centre
**********
***********
