vv
venetia.living venetia.living
1 reviews | Active since Aug 2016
21 Feb 2023, 15:05
DONT TRUST OR USE SHYFT - STANDARD BANK APP
Be very careful with Shyft Standard Bank forex App, i got incorrect statements, that could not be verified, and i was told from the team leader that she has notified them several times that the statements are wrong. You cannot trust your balance or in-fact what has actually been deducted from your account. There service is shocking and the experience has been a nightmare to say the least.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
21 Feb 2023, 15:11Dear Venetia
Thank you for alerting us to this. We would like to firstly apologize for the service received.
We have escalated the matter to the Shyft team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We would like to firstly apologize for the service received.
We have escalated the matter to the Shyft team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply21 Feb 2023, 15:11
Official
Dear Venetia
Thank you for alerting us to this. We would like to firstly apologize for the service received.
We have escalated the matter to the Shyft team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We would like to firstly apologize for the service received.
We have escalated the matter to the Shyft team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
22 Feb 2023, 15:46Hello Venetia
We tried three times to call you on your phone but were unable to reach you. Our Shyft team has confirmed that the issue has been addressed directly.
In the meantime, we will close the case, but we hope you will contact us again if you require further assistance.
We tried three times to call you on your phone but were unable to reach you. Our Shyft team has confirmed that the issue has been addressed directly.
In the meantime, we will close the case, but we hope you will contact us again if you require further assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply22 Feb 2023, 15:46
Official
Hello Venetia
We tried three times to call you on your phone but were unable to reach you. Our Shyft team has confirmed that the issue has been addressed directly.
In the meantime, we will close the case, but we hope you will contact us again if you require further assistance.
We tried three times to call you on your phone but were unable to reach you. Our Shyft team has confirmed that the issue has been addressed directly.
In the meantime, we will close the case, but we hope you will contact us again if you require further assistance.
Kindest regards,
Standard Bank Social Media Team