CZ
Chris Z
1 reviews | Active since Mar 2009
05 Mar 2019, 13:47
Don't talk to us!!!
Standard Bank's new motto: "Please do not speak to us, we will make it as difficult as possible for you to contact us!"
20 minutes on the Prestige Line, transferred to Credit Card Division 10 minutes no answer. Called CustomerComplaints Line - sorry I do not have access to the information, please send an email to your Banker.
Helping me move forward?
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
05 Mar 2019, 13:55 Hi Chris
Thank you for posting your comment.
We apologize for the inconvenience and undue frustration, this has caused.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
Thank you for posting your comment.
We apologize for the inconvenience and undue frustration, this has caused.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply05 Mar 2019, 13:55
Official
Hi Chris
Thank you for posting your comment.
We apologize for the inconvenience and undue frustration, this has caused.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We apologize for the inconvenience and undue frustration, this has caused.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
CZ
Chris Z's updateReviewer Update
05 Mar 2019, 13:59Cut and paste reply!! Not good enough!!
CZ
Chris Z's update05 Mar 2019, 13:59
Reviewer Update
Cut and paste reply!! Not good enough!!