KM
KENEILOE M

1 reviews | Active since Sept 2013

25 Jul 2019, 11:25

Don't Take out a loan with Standard Bank, go to FNB!

Standard Bank is a nightmare to deal with, no organised administrative process with handed over accounts. I have been sending mails back and forth for the past Six months asking them to update their system and close my account paid late last year. I had the same issue with FNB and same debite collector MBD but they were prompt, responsive, gave me excellent service, followed and finalized the matter. I never want to deal with this bank!

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Replies (2)
Standard Bank
Standard Bank's reply25 Jul 2019, 14:18
Official
Dear Keneiloe
 
Thank you for posting a comment.
  
 One of our consultants will be in contact with you as soon as possible.
  
Regards,
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply31 Jul 2019, 10:31
Official
Dear KENEILOE
 
Thank you for posting your comments. 

Emails was sent to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me.

Kind regards 

Clint Petersen
Complaint Resolution Centre
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