AM
Alaika M
1 reviews | Active since Jun 2023
15 Aug 2024, 13:43
Don’t take a bond with standard bank
It’s been two months since I’ve visited the durban branch and provided the consultant with the necessary details required for me to receive my title deed from the bank. I was told it takes two weeks.
I have emailed and followed up but the consultants are just escalating the query and when I follow up, I receive no response, this is absolutely unprofessional, especially when payment has been made and all requests have been met.
Do not take a bond with standard bank! They will assist till you get a bond but once you want what’s yours which is the title deed, all help from them stops !
Helpful (0)
Replies (2)0
Replies (2)Standard Bank's replyOfficial
15 Aug 2024, 13:52Hi Alaika
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply15 Aug 2024, 13:52
Official
Hi Alaika
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's replyOfficial
16 Aug 2024, 12:06Good day Alaika
We made attempts to reach you on your mobile and sadly could not get hold of you. Please provide us with the correct ID or bond account number. As the one provided, we are unable to pick up any profile.
Kindest regards, Standard Bank Hello Peter Team***
We made attempts to reach you on your mobile and sadly could not get hold of you. Please provide us with the correct ID or bond account number. As the one provided, we are unable to pick up any profile.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply16 Aug 2024, 12:06
Official
Good day Alaika
We made attempts to reach you on your mobile and sadly could not get hold of you. Please provide us with the correct ID or bond account number. As the one provided, we are unable to pick up any profile.
Kindest regards, Standard Bank Hello Peter Team***
We made attempts to reach you on your mobile and sadly could not get hold of you. Please provide us with the correct ID or bond account number. As the one provided, we are unable to pick up any profile.
Kindest regards, Standard Bank Hello Peter Team***
