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owenellisjohn O

1 reviews | Active since Sept 2016

25 Jul 2025, 12:00

Don't rely on Standard Bank for Internet Banking

Standard Bank has a bad system for internet banking. ***** on my credit card was intercepted but has resulted in me being unable to do any internet banking or credit card payments . Their teller service in my local branch is appalling and you can expect to queue for at least 20 minutes.

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Replies (2)
Standard Bank
Standard Bank's reply25 Jul 2025, 12:02
Official
Dear John Owen Ellis,

We are truly saddened to hear about your experience. 

We understand how frustrating this must be for you, and we take these matters very seriously. 

Please be assured that we will address your query with the utmost urgency. 

We will be taking a closer look into the issue and will get back to you shortly.

Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply25 Jul 2025, 16:09
Official
We would like to thank you for giving us the opportunity to address your matter. 

We are glad we could assist. 

Kindly let us know should need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, 
Standard Bank Hello Peter Team 
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