MN
Malebo N
1 reviews | Active since Apr 2019
05 Apr 2019, 17:32
Don’t get a Home Loan from Standard Ban****
Received a notification that I am expected to pay R38 000 directly to our builder even though we received a 100% bond approval, Standard Bank alleges this is interest payable by us.
This was not documented in our bond agreement and don’t tell me about the Complaint Resolution Centre 0860 101 101, calls go unanswered and the emails to ********** also go unanswered.
The worst bank to deal with for home loans!!
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Standard Bank's replyOfficial
06 Apr 2019, 03:57Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Standard Bank's reply06 Apr 2019, 03:57
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty