DONT EVER UPGRADE YOUR ACCOUNT

<p>I've been a very loyal customer for 20 years - standing and defending Standard Bank. I then make the mistake up agreeing to upgrade my account from Gold to Platinum status, after declining their offer for years, I took the plunge.....trusting that they will support me like I have supported them....MISTAKE!</p> <p> </p> <p>After asking numerous time to NOT block my current card before the new one arrives, and being given assurances, of course it was blocked. Causing great embarrasment to me....After making the agent read my delivery address to me 3 times, of course they delivered it to the wrong branch.....the wrong Province. </p> <p> </p> <p>After trying to get my credit "unblocked" while a wait for the new one....I was told by EVERYONE, it is impossible, and I just have to wait.....4 weeks and still waiting.</p> <p> </p> <p>Are they this patient when you have to make your month end payment? Certainly not! Time to switch to FNB. </p>