1 reviews | Active since Nov 2017
Don’t ever bank with this bank they have no regard for their customers
I am nothing short of disgusted with Standadbank they debited my account 549 On the first of February2022 I went to the bank and complained because the contract that they debited me for Is cancelled, their consultant that helped me put me to the call centre I then spoke to somebody that told me that the money will be reversed back into my account in the next seven working days a month later the funds were still not paid back into my account and they processed another debit odder for the same I went back to the bank they still put me through a CallCenter I was told the money is going to be back in my account the next business day after three that didn’t happen I went back seven days later I was told to wait for 24 hours went back 24 hours later mine is still not in my account and I still put Through a call centre been asked silly questions The shocking part is that today I asked for the matter to be escalated I was then sent to the bank manager den is his name and this is the Milnerton branch Cape Town and the branch manager is Dan Stshabalala Who then gave me such a stinking attitude as a manager and told me that she will login a complaint for me what is the point of Standadbank having brunch as if you’re not gonna get any help from these branches that very same branch manager that I spoke to today is the very same branch manager that told me when I went there on Tuesday that heHe cannot move from his seat he stood from behind the The glass desk and told me to To dial in number that was written on a piece of paper and complaint via the phone I am delivered with this bank and I can promise you one thing as soon as my fans are paid back into my account I am switching banks
