bB
basetsanankutha B
1 reviews | Active since Jun 2016
05 Sept 2024, 15:06
Don’t even waste your time and money with these guys!!!!
Your service is appalling!!! I recently opened up a savings account with you and wow! I actually regret giving you a chance… from your app never working to the long waiting time when trying to call for some assistance. I’ve never waited for this long to get someone to help me, not even from an insurance call centre… I am disturbed at how bad your service is and can’t wait to close my account. I’ll stick to my green bank.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
05 Sept 2024, 15:14Dear Basetsana,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Sept 2024, 15:14
Official
Dear Basetsana,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
10 Sept 2024, 12:14Hello Basetsana,
Thank you for taking our call and sharing your experience with us.
We have shared your complaint with our service management team.
We truly apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for taking our call and sharing your experience with us.
We have shared your complaint with our service management team.
We truly apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Sept 2024, 12:14
Official
Hello Basetsana,
Thank you for taking our call and sharing your experience with us.
We have shared your complaint with our service management team.
We truly apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for taking our call and sharing your experience with us.
We have shared your complaint with our service management team.
We truly apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***