Don’t do business banking with standard bank!!!

Well, replying to my complaints on this platform is easily done, but I’m a get to receive a phone call from standard bank to assist me and it’s been more that 48 hours since my first call to you guys requesting assistance

So, it’s the end of the business day, 72 hours since I first called standard bank. I have received one phone call so far from the complaints department regard the messages I’ve left on this platform. I’m yet to receive a phone call from anyone else, even thou multiple people I’ve spoken to on the countless calls I’ve made to them have told me someone will get back to me asap😂😂😂

Rest assured people, when they want something from you, they will call you immediately, when you want something from them, they make you hang tight until they are ready to work.

I will be posting everything that happens regarding this issue on this timeline to show others just how long it takes for service to be received from this bank.

Just a side note, I had to go get a loan from another bank to pay my staff salaries because of the issues I’m having with standard bank. They heard about the bad experience im having and they assisted me within an hour, everything was completed and the only was in my account🫡 if that’s not service then I don’t know what is.

End of work day on Thursday, 4 days after my first call to standard bank requesting assistance. Haven’t received a single phone call, email or any form of communication other than the call I got from the complaints department regarding my messages on here…..

Fair to say that they clearly don’t care about helping their clients now. I mean I can understand a day or two but 4 days without contact?? What’s the point of even being in business??

Deeply disappointed in their service, honestly. Maybe they making so much money that they don’t even care if a few customers complain 😂🤣

And the wait goes on….

So it’s Thursday the following week….lol!!!

I am yet to receive any form of contact or communication from Standard bank whatsoever😂😂
I mean at this point it just seems as if they have put my account on hold, ****** my money and refuse to contact me to resolve the issue😂🤣 I honestly don’t even know what else to think right now.

It’s been 9 business days since I first contacted them, so I don’t understand why nobody has contacted me as yet regarding my issues???

Like I said, it’s so easy to reply on here that you guys are committed to providing good service😂🤣 but actually receiving that service is still just a fairytale 😂🤣