1 reviews | Active since Jul 2024
Dont deal with standard bank pavillion. Staff dont care,
Mr standard bank checque account is due to expire at the end of feb 2026. I went to Standard bank pavilion branch during the beginning of feb to get a new card and the consultant advised that a card has been ordered and I will receive an sms when the card is ready for collection at the branch. Today is the 26 Feb and i have not received an sms. I called standard bank call centre and the consultant advised that no card was ordered on their sytem and a new card takes 5 to 7 working days. Now I cannot withdraw card or tap to pay until the new card arrives due to the incompetence pathetic service from standard bank pavillion branch staff. I will definitely look at moving to another bank together with my overdraft, revolving loan and vehicle finance to another bank that offers better service
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
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We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest Regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest Regards
Standard Bank Hello Peter Team
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