Don't Choose Standard Bank.

I'd give a zero star if I could. Where do I start with Standard bank vehicle finance department. I had requested a payment holiday which I was granted, communicated that I may need an extension or could we reduce my monthly installments. Apply and no debit goes off after the end of the initial payment. I then call to find out what's up with the application, I get told I wasn't processed so now the wait continues but still no deduction. I then only get confirmation that it can't get processed because I'm in arrears but I've never missed a payment. Then when I call to find out, I get told no the debit order wasn't reinstated and there was no communication from Standard bank telling me I'm in arrears. All for me to find out when I call Standard that my account was handed over. This whole period I received no communication, I was no cc'd on anything. Now I must pay a ridiculous amount of money which was the whole point of me applying for relief initially cause with Covid my industry was closed. Yet the bank accepts no fault whatsoever.