Dont care attitude

Item: Standard Bank
Rating: 1
Author: SHENAAZ K

It is with absolute distaste that I write about Srandard Bank.its no use advertising that they are number one when they cannot even answer a call.one can hold for up to 2 hours everyday and the answering machine continues saying plze hold.is this called 5 star best banking.standard bank Fleet is useless.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

01 Jun 2020, 11:35

Dear SHENAAZ

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank's reply01 Jun 2020, 11:35

Official

Dear SHENAAZ

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank's replyOfficial

09 Jun 2020, 12:12

Dear Shenaaz

Thank you for posting your comments.

An email was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.
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Kind regards
Whitney Marope
Complaints Resolution Centre
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Standard Bank's reply09 Jun 2020, 12:12

Official

Dear Shenaaz

Thank you for posting your comments.

An email was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.
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Kind regards
Whitney Marope
Complaints Resolution Centre
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