LN
Lara N.

1 reviews | Active since Jun 2012

03 Dec 2019, 10:59

DON'T CARE

Standard Bank are USELESS - you hold forever - get given reference numbers and sms's and they still don't do what you as****!!! I give up - not all of us can go to a branch so it would be nice if you can email or phone us!!!!! Sick and tired of begging for help on MY accounts for two months!!!!

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Replies (2)
Standard Bank
Standard Bank's reply05 Dec 2019, 08:14
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support 
Kind regards 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply17 Dec 2019, 08:13
Official
Dear Lara N.

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Joseph Witticker
Complaint Resolution Centre
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