MD
Miles D
1 reviews | Active since May 2018
20 Sept 2019, 11:01
Dont bother with online applications
Did an online application for a credit card-what a waste of time. submitted the documents only to be called and told that the online side must call me themselves (but they called me) After messages that i dont answer my phone but i answer all calls to be told they need to start the whole process it again-what a joke. i will be closing my account onbviously and go to a legitimate bank.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
20 Sept 2019, 11:20Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply20 Sept 2019, 11:20
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
MD
Miles D's updateReviewer Update
26 Sept 2019, 13:48Nice Generic reply with no effect.
MD
Miles D's update26 Sept 2019, 13:48
Reviewer Update
Nice Generic reply with no effect.
Standard Bank's replyOfficial
30 Sept 2019, 11:40Dear Miles Dunbar
Thank you once again for posting your comments.
I refer to our email correspondence with each other and confirm that this matter has been discussed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and confirm that this matter has been discussed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply30 Sept 2019, 11:40
Official
Dear Miles Dunbar
Thank you once again for posting your comments.
I refer to our email correspondence with each other and confirm that this matter has been discussed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and confirm that this matter has been discussed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***