Dont Bank With Them

<p>i am livid i am furious, called the bank today to find out if i have insurance on my loan account was told i dont have, the consultant was so unhelpful, could not even assist me, how can this be it is something that i asked for & was not done, i am so livid right now, standard bank does not communicate at all, wish i could just put my money under the mattress and not make them rich</p>