LH
Linda H

1 reviews | Active since Sept 2017

23 Oct 2020, 18:21

Dont bank with Standard Bank for your personal information

Dont bank with them if you have any expectations of service. Standard bank is so poor that after 5 years they are still unable to get simple functions like changing your statement address right.

0
Replies (2)
Standard Bank
Standard Bank's reply23 Oct 2020, 21:51
Official
Hello Linda
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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*** (fax)
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Standard Bank
Standard Bank's reply29 Oct 2020, 12:49
Official
Good day Linda, 

Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.

Kindly note that an email requesting for further details has been sent to you, we await your response.

Kind regards 
Complaint Resolution Centre