RW
Robbie W
1 reviews | Active since Jul 2013
23 Dec 2019, 10:14
Dont bank with Standard Bank
Been with them for 16 years, have my salary goes into this account, my savings, home loan, credit card ect through them but get better service from FNB that I only have my side income going into. Been waiting for weeks to just get a phone call returned from them, get emails saying that someone will call me but nothing. So much for having a "banker on call" for my prestige account. Might as well move everything over to FNB. Useless might be too nice of a word to explain.
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Standard Bank's replyOfficial
24 Dec 2019, 06:08Hello Robbie
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
**********
********** (fax)
***********
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Standard Bank's reply24 Dec 2019, 06:08
Official
Hello Robbie
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
**********
********** (fax)
***********
***********