Don't bank with standard bank

Standard bank Hoedspruit ****** my father huge amount, when he started asking questions the consultant by the name of Connie who was assisting him made him open a new account so that the statements wouldn't appear on the new account, she told him that the money was gonna be transferred into that new account, and when he kept going back she took a transfer and left, now we have been going back and forth with standard bank Gorden called and said they were investigating and he was gonna call me back. The next thing he doesn't call, instead another guy calls my mom introduces himself as the branch manager, please note my mom can't read or write or understand the banking sector, this is the same thing they did to my father, they took advantage of the father that he couldn't read or write. Guys your money isn't safe with standard bank, they are ******.