CW
Chantel W

1 reviews | Active since Feb 2012

02 Feb 2015, 10:12

DONT APPLY FOR A STANDARD BANK HOMELOAN!!!

I app**** for a readvance on my homeloan in October 2014, from the 19th December I have been waiting for the bank to send the title deeds to the attorneys. on the 29th January (MORE than a month later) the title deeds were sent but with a page missing. This can now not be registered, and I need to PAY and apply for this page, which will cost me MORE time and MONEY! <br> I find this absolutely ridiculous. <br> How can the bank lose my documents and not care about it?<br> <br> Well, good reason to switch to FNB!!! I will be moving my current account, credit cards, savings, Revolving Credit and Homeloan to FNB! GOOD BYE Standard bank

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Replies (1)
Standard Bank
Standard Bank's reply03 Feb 2015, 10:51
Official
Hello chantelw7807,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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