BM
Brendon M
1 reviews | Active since Nov 2020
03 Sept 2021, 14:10
DONT
Really considering switching banks here. The customer service is appalling, honestly the worst I've ever experienced in a long while. They take forever to respond to any sort of problem and never reply to any emails. They very quick to phone you 75 times a day when your payment is a day late but when you try and get hold of them its such a mission. Don't bank here, don't.
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Standard Bank's replyOfficial
04 Sept 2021, 05:07Good day Brendon Morris
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre******
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre******
Standard Bank's reply04 Sept 2021, 05:07
Official
Good day Brendon Morris
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre******
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre******