1 reviews | Active since Mar 2009
Done with Standard Bank
I have been banking with Standard Bank for nearly 20 years, however everytime I have needed something I have to turn to other banks. I app**** for an RCP and they give me an interest rate of 9.5% above prime!! I called the call centre on the preagreement and get transferred from pillar to post until I'm eventually told I need to visit the branch. I get up early this morning to visit the branch only for them to say they can't help me. I need to discuss with RCP department. This is ridiculous. I'm done with Standard Bank. I need to change banks and move my home loan!!
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Dear Lindsay
Thank you once again for posting your comments.
I refer to our email correspondence and cannot resolve the matter as you are no longer interested in the facility.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Lindsay
Thank you once again for posting your comments.
I refer to our email correspondence and cannot resolve the matter as you are no longer interested in the facility.
Kind regards
Clint Petersen
Complaint Resolution Centre
***