Done with Standard Ban****!
<p>On the 14th of July I received a call from Standard Bank regarding my rcp loan account. I explained to them VERY nicely that they messed up big time by double debiting me a few months ago, and I struggled to get any one to sort out their mess, and eventually left it. In the meantime I switched banks, however did not switch my debit order. I visited the "service centre" to request them to close my account, however due to bank charges incurred due to Standard Bank's incompetence, I was unable to. I have however cut up my cards. I explained very clearly to the consultant that I have no problem paying back my loan, but I want my account CLOSED - i want nothing more to do with Standard Bank! I also explained to them to stop phoning my wife for my loan, because every single day they either sms or phone her - this is NOT HER LOAN. So, Standard Bank, are you going to close my account or am I just going to keep incurring charges that no doubt will be my fault, because Standard Bank seems unable to take responsibility for anything. So CLOSE MY ACCOUNT AND I WILL HONOUR MY LOAN REPAYMENTS!!!!!!!</p>
Dear Kiara
Thank you for posting the message and allowing us the opportunity to investigate the matter.
We will be in contact with you shortly.
Thanks,
Complaint Resolution Centre
***
Dear Kiara
Thank you for posting the message and allowing us the opportunity to investigate the matter.
We will be in contact with you shortly.
Thanks,
Complaint Resolution Centre
***
Dear Rudi
I refer to our telephonic conversation and confirm that the matter has been addressed.
Thanks,
Complaint Resolution Centre
***
Dear Rudi
I refer to our telephonic conversation and confirm that the matter has been addressed.
Thanks,
Complaint Resolution Centre
***
