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dirk C
1 reviews | Active since Aug 2013
09 Sept 2024, 14:53
done in by Standard Bank
Made a personal loan for R63 000.00 over a term of 48 months September last year. my repayments went off every month on the debit order date on debit order R2 043.59 every month now for 11 months. on settlement to close the account I requested the settlement is still R60 539.08 and i paid an additional R 500.00 in the second month of loan. this adds up to a total payment of R22 979.49 with good payment over 11 months and i still have to pay almost the whole loan as settlement? is this even legal? asked for them to revise the settlement in month 10 and just took a payment without any change in settlement?
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Replies (3)
Standard Bank's replyOfficial
09 Sept 2024, 15:04Good day Dirk.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply09 Sept 2024, 15:04
Official
Good day Dirk.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
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dirk C's updateReviewer Update
16 Sept 2024, 14:35the amount of straight out lies is increasing. im so over this Fat Cat money grabbing worst service company in our country
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dirk C's update16 Sept 2024, 14:35
Reviewer Update
the amount of straight out lies is increasing. im so over this Fat Cat money grabbing worst service company in our country
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dirk C's updateReviewer Update
17 Sept 2024, 08:58Standard Bank’s reply16 Sep 2024 at 15:31Dear Dirk,
This matter is receiving our attention.
Please be on the look out for further feedback.
Sorry for the inconvenience experienced.
Kindest regards,
Standard Bank Hello Peter Team
*** Add your reply
secrets leave space for more lies.
i want all to see the truth.
how your employees even lie to my face that my settlement wont be affected since you are dragging your feet then i pay another R2043.59 and after a week of payment and me complaining about my settlement i receive a settlement from Standard bank with R800 lower than the before month end and payment.
This matter is receiving our attention.
Please be on the look out for further feedback.
Sorry for the inconvenience experienced.
Kindest regards,
Standard Bank Hello Peter Team
*** Add your reply
secrets leave space for more lies.
i want all to see the truth.
how your employees even lie to my face that my settlement wont be affected since you are dragging your feet then i pay another R2043.59 and after a week of payment and me complaining about my settlement i receive a settlement from Standard bank with R800 lower than the before month end and payment.
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dirk C's update17 Sept 2024, 08:58
Reviewer Update
Standard Bank’s reply16 Sep 2024 at 15:31Dear Dirk,
This matter is receiving our attention.
Please be on the look out for further feedback.
Sorry for the inconvenience experienced.
Kindest regards,
Standard Bank Hello Peter Team
*** Add your reply
secrets leave space for more lies.
i want all to see the truth.
how your employees even lie to my face that my settlement wont be affected since you are dragging your feet then i pay another R2043.59 and after a week of payment and me complaining about my settlement i receive a settlement from Standard bank with R800 lower than the before month end and payment.
This matter is receiving our attention.
Please be on the look out for further feedback.
Sorry for the inconvenience experienced.
Kindest regards,
Standard Bank Hello Peter Team
*** Add your reply
secrets leave space for more lies.
i want all to see the truth.
how your employees even lie to my face that my settlement wont be affected since you are dragging your feet then i pay another R2043.59 and after a week of payment and me complaining about my settlement i receive a settlement from Standard bank with R800 lower than the before month end and payment.