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1 reviews | Active since Sept 2016

15 Sept 2016, 15:14

Don't you love the service provided by Standard bank South Africa

<p>The Standard bank of South Africa has decided to expire our bank card....</p> <p> </p> <p>Since when a bank debit card which allows you access to Internet Banking can expire???</p> <p>It is not a credit card with a pre date for expiry, we live overseas and therefore cannot pay</p> <p>anyone in South Africa and distribute the amonths needed to maintain our Rented Property in Cape Town....</p> <p> </p> <p>The bank has refused to reinstate the card or provide us with a new bank Card</p> <p> </p> <p>My telephone number international is: ********** ********** </p>

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Replies (3)
Standard Bank
Standard Bank's reply16 Sept 2016, 08:42
Official

Good day Gil Ben-David

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply16 Sept 2016, 15:44
Official

Good day Gil Ben-David

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply22 Sept 2016, 11:09
Official

Dear Gil Ben-David

Thank you once again for your posting.

I refer to my email correspondence with Mrs Ben-David and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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