DON'T UPGRADE YOUR CREDIT CARD

So a very polite gentlemen calls me and asks if I want to upgrade my Standard Bank Credit Card. Reluctantly I agreed.<br> <br> I then received a call last week telling me that my card new card was sitting at Sandton Branch. I then asked that the card rather be sent to The Glen branch. \Sure sir that is no problem"I was told... <br> <br> I then find 3 or 4 days ago when I logged on again that my current credit card has been \""closed\"" and all my funds transferred to the card THAT I DON'T HAVE!!! So I am now unable to access my money that was on my credit card. To make matters worse the card was never requested to be sent to The Glen as I was told it would be...<br> <br> I now have to drive to the Sandton City to get my card.... It baffles the mind that a supposed big bank does this... No wonder people move to FNB.... Time for me to move too.... Very poor service and a procedure that makes no sense to anyone... surely the old card should be \""closed\"" when you have received your new card....<br> <br> SHOCKING!!"""